Contact information
CONTACT US
We’re here to assist you with questions about our artworks, orders, shipping, returns, and business collaborations.
Please contact us using the details below. We normally respond during our business hours.
COMPANY INFORMATION
Trading Name:
MagicBear Art
Seller and Website Operator:
MAGIC BEAR CULTURE AND TECHNOLOGY CO., LIMITED
Registered Office:
Room D07, 8/F, Kai Tak Factory Building Phase II
99 King Fuk Street, San Po Kong
Kowloon, Hong Kong
Email:
Phone / WhatsApp:
+852 6471 3416
BUSINESS HOURS
Monday–Friday: 9:00 AM–6:00 PM (Hong Kong Time, UTC+8)
Saturday, Sunday and Hong Kong public holidays: Closed
RETURN INFORMATION
Please contact us by email before returning any item. Returns sent without prior authorisation may not be identifiable or accepted.
After your return request has been approved, we will provide the recipient’s name, telephone number, and any additional shipping instructions required by the carrier.
Authorized Return Address:
MagicBear Art Warehouse
Inside the Xi’an Academy of Fine Arts campus, near West Gate 2
No. 100, South Section of Hanguang Road
Xi’an, Shaanxi, China
This is an independent fulfillment and return location operated by MagicBear Art and located within the Xi’an Academy of Fine Arts campus. MagicBear Art is not affiliated with Xi’an Academy of Fine Arts.
Please do not send returns to our Hong Kong registered office.
BUSINESS AND MEDIA INQUIRIES
For partnership, exhibition, wholesale, press, or media inquiries, please use the following email subject line:
Business Collaboration – [Your Company Name]
Email: info@magicbear-art.com