FAQ

Q1: What types of products do you offer?
We mainly provide two collections:

Silk Decorative Paintings: Digitally printed on high-quality Chinese silk with vibrant colors, elegant texture, and rich cultural themes.
Oil Paintings: Original hand-painted works created by young professional artists from Chinese art academies, featuring realistic styles and cultural depth.

Q2: Are the silk paintings handmade?
Our silk decorative paintings are produced through digital printing, ensuring high-definition detail and long-lasting color. While they are not hand-painted, the silk material provides a refined and premium texture.

Q3: Are the oil paintings original?
Yes, every oil painting is 100% hand-painted by our artists. No two works are exactly the same, making each piece unique.

Q4: Do you accept custom orders?
Absolutely!

Silk Paintings: We support custom designs and bulk production.
Oil Paintings: We offer commission services where artists can create unique works tailored to your ideas.

Q5: How long does shipping take?

Orders are shipped within 4 business days.
All orders include free worldwide shipping.
Delivery usually takes 7–15 business days, depending on your location.

Q6: What payment methods do you accept?
We accept PayPal, Stripe, and major international credit/debit cards.

Q7: Do you ship internationally?
Yes, we provide free international shipping to most countries.

Q8: What is your return policy?
We offer a 7-day return policy. Items must be in their original condition and packaging. To start a return, please contact us at magicbearmagicbear@gmail.com.

Q9: Why choose MAGICBEAR artworks?

Premium silk material with elegant texture.
Authentic, hand-painted oil artworks by young Chinese artists.
Unique cultural storytelling and creative design.
Professional quality at affordable prices.
Free worldwide shipping with reliable customer service.

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